Responsible Gaming — Enjoy
Safely
Gaming at kariya should be fun — not stressful. We want every member to understand their own limits, think of their family, and play with awareness.
When gaming becomes a problem
For most people, betting or casino gaming is a form of entertainment. However, in some cases it can go out of control and cause financial and emotional harm. At kariya, we believe that following responsible gaming principles keeps the experience positive.
kariya's Terms and Conditions state clearly that our platform is for persons aged 21 or above only. Age verification is a mandatory part of our registration process, and we block any attempt by minors to create an account.
It is important to keep an eye on yourself while playing. If in any given week you spend more than your planned budget, or keep returning to play in order to recover losses, that is cause for concern. Our tools can help in such situations. You can also visit our FAQ page for answers to common questions covering topics from setting limits to managing your account.
To learn more about kariya and understand our policies, read the About Us page. Our commitment to protecting users is explained in detail there.
Use your protection tools
kariya provides several tools to help you stay in control of your gaming.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately; raising it requires a waiting period.
Session time limit
Decide for yourself how long you will play each day or week. When the set time is up, your session will end automatically and you will need to take a break before starting again.
Self-Exclusion
If you feel you need a break, you can temporarily close your account for a chosen period. If you apply for permanent self-exclusion, the account cannot be reopened.
Activity history
Your full history of bets, wins, losses, and deposits is available from your account at any time. This information is very useful for understanding your own patterns.
Reminders and alerts
Set up automatic alerts after you have lost a set amount or played for a long time, so you can pause before getting too deep into a session.
Direct support
Contact kariya via 24/7 live chat or email for help setting up any of these tools. Support is available in Bengali and English.
Recognise the warning signs
Be alert if you notice any of the following in yourself or someone close to you.
Repeatedly returning to play after a loss to try to recover it, and going beyond your budget.
Borrowing money to gamble, hiding money from family, or using funds set aside for essential expenses on bets.
Being unable to stop playing, or feeling uncomfortable or anxious when trying to stop.
Losing focus on responsibilities toward family, friends, or work, and thinking only about gaming.
Feeling more emotional distress or anger after losses than joy when winning.
Hiding your gaming from people close to you or lying to them about it.
Where to find help
You do not have to face this alone — asking for help takes courage.
kariya live chat support
Contact our 24/7 live chat for help with setting limits or self-exclusion. Our team is ready to respond in Bengali and English.
Email support
If you prefer to communicate in writing about a sensitive matter, you can contact us by email. Confidentiality is maintained in every message.
Family and trusted people
Someone close in your family or a trusted friend can often be the first to notice signs of a problem. Talking openly with them can be the first step toward recovery.
Professional advice
Seeking professional help from a psychologist or counsellor is an effective and completely confidential option. It is not a sign of weakness — it is a responsible decision.
Take a temporary break
If you want to stop playing for a while, suspend your account temporarily. This break will help you assess the situation with a clear head.
kariya's commitment
What we do
kariya is always active in creating a safe gaming environment. Our system is built so that any member can easily stay in control.
What we do not do
We deliberately avoid actions that could encourage irresponsible gaming.
A few tips for mindful gaming
Decide in advance how much you will spend each week or month, then set that amount using kariya's deposit limit tool. Budget only what you can afford to lose for entertainment.
Do not sit down to play when you are upset, angry, or frustrated. Decisions made in that state tend to be poor and the likelihood of taking greater risks increases.
Avoid playing for long stretches without stopping. Get up every hour, drink some water, and look around. Long sessions cause fatigue and increase the chance of poor decisions.
Set a time limit before you start playing. Using kariya's time limit feature will end your session automatically when that time is up.